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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Selena Johnson

July 28, 2026

5  out of  5
rating by Selena Johnson
"Really well respectful help get everything done that we needed done"
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Dennis Bragdon Jr

July 28, 2026

5  out of  5
rating by Dennis Bragdon Jr
"Awesome service helped me though all the steps would recommend to other people"
We responded:
"Dennis, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Daewoon Choi

July 27, 2026

5  out of  5
rating by Daewoon Choi
"I've had a great experience with the customer service .
He is very kindness and smart
Managing my policy, and good advising my insurance . The rates are competitive compared to other major insurers
Highly recommended!"
We responded:
"Thank you so much for the 5-star rating, Daewoon! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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tran mich.

July 27, 2026

5  out of  5
rating by tran mich.
"GOOD"
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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O trinity

July 24, 2026

5  out of  5
rating by O trinity
"Megan was a wonderful help today truly a last minute lifesaver I can't recommend this office enough if I could give 10 Stars I would!"
We responded:
"Thank you so much for the 5-star rating, O! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Steven Quay

July 22, 2026

5  out of  5
rating by Steven Quay
"Friendly informative Anthony was very helpful"
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Crystal Olijar

July 21, 2026

5  out of  5
rating by Crystal Olijar
"Anna Jackson and Logan Whitcomb are amazing! A+"
We responded:
"Thank you so much for the 5 stars, Crystal! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Cyndi Just Cyndi

July 20, 2026

5  out of  5
rating by Cyndi Just Cyndi
"Great communication, excellent resource, fair price quote, very thorough."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Zach Willett

July 17, 2026

5  out of  5
rating by Zach Willett
"Carson was great. Very easy to talk to, courteous and straight to the point which is appreciated with my schedule. Thank you for you time today."
We responded:
"Hi Zach, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Robert McDougall "
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fawaz al-fehaid

July 17, 2026

5  out of  5
rating by fawaz al-fehaid
"Logan, did a great job getting insurance set up for my car. Everything was quick and simple all of my questions got answered. I’m very satisfied thank you to the State Farm team, especially Logan."
We responded:
"Thanks so much for the fantastic rating, fawaz! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Isaiah Green

July 16, 2026

5  out of  5
rating by Isaiah Green
"Tyler Kragt was amazing to work with from the start. He gave me a great rate to start with, he was patient with me, he was funny — just an amazing help and incredible customer service. Thank you again Tyler & State Farm!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Daisja Huell

July 16, 2026

5  out of  5
rating by Daisja Huell
"Bruno was great!"
We responded:
"Daisja, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Robert McDougall and Team "
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Nolan Johnson

July 10, 2026

5  out of  5
rating by Nolan Johnson
"Logan was great and very helpful. He was able to answer and accommodate every question I had."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
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Rick Murray

July 10, 2026

5  out of  5
rating by Rick Murray
"Logan was personable, and efficient. It was a pleasure doing business with him. I didn't see auto and renter's insurance - that was what I purchased."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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steven mitchell

July 10, 2026

5  out of  5
rating by steven mitchell
"Logan was very help. He really made it easy understanding the whole process and got me the best price."
We responded:
"steven, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brandon Hart

July 9, 2026

5  out of  5
rating by Brandon Hart
"Sergio made everything super smooth and seamless! He did an amazing job!"
We responded:
"Brandon, thank you for your wonderful review of State Farm Agent Robert McDougall’s Team!"
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Kristi Thompson

July 8, 2026

5  out of  5
rating by Kristi Thompson
"Megan took extra time to help resolve my issue. Much appreciated."
We responded:
"Thank you for the fantastic review, Kristi! We are always here to help with your insurance needs here in Grand Rapids . "
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Teresa Suttle

July 6, 2026

5  out of  5
rating by Teresa Suttle
"I love the friendliness and service"
We responded:
"Teresa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
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Jamie Lomashewich

July 6, 2026

5  out of  5
rating by Jamie Lomashewich
"Logan is great, so helpful and quick getting insurance added. I'm really glad I'm with state farm 😃"
We responded:
"Jamie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Janette White

July 3, 2026

5  out of  5
rating by Janette White
"Robert has been very helpful in any and all of my questions and or concerns."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Princess

July 2, 2026

5  out of  5
rating by Princess
"Brent is amazing! He helped me with everything I needed."
We responded:
"Thanks so much for the amazing review, Princess! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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SLS Capital

July 1, 2026

5  out of  5
rating by SLS Capital
"Great Experience with Tyler!"
We responded:
"SLS, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Lindsay Nedow

June 30, 2026

5  out of  5
rating by Lindsay Nedow
"Tyler was very helpful finding me the best rate for my car insurance.I will definitely recommend State Farm to my friends and family.
Thank you Tyler."
We responded:
"Thanks so much for the fantastic rating, Lindsay! We are so glad you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tim Purcey

June 30, 2026

5  out of  5
rating by Tim Purcey
"Following up on a policy renewal question. Always polite and informed, a pleasure to talk with professional people even if its not the answer you want. 😆"
We responded:
"Tim, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
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Matt Gabriel

June 29, 2026

5  out of  5
rating by Matt Gabriel
"Very knowledgeable and easy to work with. Would definitely recommend Robert and his staff."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."