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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Coote

October 16, 2026

5  out of  5
rating by Julia Coote
"Bruno is AMAZING!!!"
We responded:
"Thank you so much for the 5-star rating, Julia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Panna M.

October 16, 2026

5  out of  5
rating by Panna M.
"Tommy Greer is an excellent agent! He is polite, knowledgeable and saved me tons. Congratulations"
We responded:
"Panna, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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DeJahne Gomez

October 16, 2026

5  out of  5
rating by DeJahne Gomez
"Logan was awesome! Clear and concise! Very helpful and considerate towards our lifestyle I very much enjoyed speaking with him!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
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Danielle Chaney

October 16, 2026

5  out of  5
rating by Danielle Chaney
"I love being a State Farm customer. The staff in office are so nice 🙂"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "
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Melanie Reyers-Acton

October 16, 2026

5  out of  5
rating by Melanie Reyers-Acton
"State Farm is always great to work with! They are always helpful , friendly, and easy to work with!!"
We responded:
"Melanie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Leslie Hess

October 16, 2026

5  out of  5
rating by Leslie Hess
"Immediately complied with my request! And even a real person to speak to!"
We responded:
"Hi Leslie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Cody picciandra

October 14, 2026

5  out of  5
rating by Cody picciandra
"Mark did a wonderful job making sure I was taking care of and got exactly what I needed"
We responded:
"Thank you so much for the 5-star rating, Cody! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Caleena Wiseman

October 9, 2026

5  out of  5
rating by Caleena Wiseman
"Easy and reliable service"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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kay kay

October 9, 2026

5  out of  5
rating by kay kay
"Alyssa was very helpful and friendly"
We responded:
"Hi kay, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Donald Tuitel

October 9, 2026

5  out of  5
rating by Donald Tuitel
"Very patient and helpful!!"
We responded:
"Thanks so much for the fantastic rating, Donald! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Richard

October 7, 2026

5  out of  5
rating by Richard
"These help me with no problem every time"
We responded:
"Hi Richard, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Robert McDougall"
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Nick2

October 6, 2026

5  out of  5
rating by Nick2
"When I say I have never recieved service better than at Robert McDougal Statefarm I mean it with all my heart. Carson gets 5 stars automatically for having such a good attitude & being so down to earth. I just got resigned up for insurance and he made the process so smooth. Would recommend 🙏🏼🙏🏼"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
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Lakeisha Thomas

October 5, 2026

5  out of  5
rating by Lakeisha Thomas
"Great team to work with. I always get my questions and concerns answered in a timely manner."
We responded:
"Thanks so much for the fantastic rating, Lakeisha! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Linda Put

October 2, 2026

5  out of  5
rating by Linda Put
"Left a message and received a phone call within minutes. Megan was so helpful"
We responded:
"Linda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Robert McDougall and Team "
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Tee Cee

October 2, 2026

5  out of  5
rating by Tee Cee
"Great office and customer service"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
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Danja Schrader

October 2, 2026

5  out of  5
rating by Danja Schrader
"Tyler was amazing at his job and he helped me save so much money every month.Thank you tyler"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grand Rapids insurance team. "
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Kate Luebke

October 1, 2026

5  out of  5
rating by Kate Luebke
"Logan was professional, courteous, and efficient. A+ experience"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "
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Thomas Reuther

September 29, 2026

5  out of  5
rating by Thomas Reuther
"Most wonderful experience being with State Farm. Everyone is so kind, friendly and helpful. I’ll never go anywhere else."
We responded:
"Thomas, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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De Grimes

September 25, 2026

5  out of  5
rating by De Grimes
"Tyler was amazing very patient"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lawrence Coleman II

September 24, 2026

5  out of  5
rating by Lawrence Coleman II
"Tommy handled business for me today efficiently and expeditiously!!! I’m all set to roll. Thank you !! ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"Oh wow Lawrence, we love all those stars! Thank you! -Robert McDougall State Farm"
Profile photo of Tumaini Nyiramugisha

Tumaini Nyiramugisha

September 23, 2026

5  out of  5
rating by Tumaini Nyiramugisha
"Tommy was very helpful, great energy, and answered all of our questions ❤️."
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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Robin Blakely

September 23, 2026

5  out of  5
rating by Robin Blakely
"The are great receptions there at State Farm and very patient and helpful staff"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Daniel Hall

September 22, 2026

5  out of  5
rating by Daniel Hall
"Was great. Give him promotion"
We responded:
"Thank you so much for the 5-star rating, Daniel! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Kim Jolink

September 22, 2026

5  out of  5
rating by Kim Jolink
"Very happy with my call with Megan. Great full for her"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of David Muñoz Quiroz

David Muñoz Quiroz

September 21, 2026

5  out of  5
rating by David Muñoz Quiroz
"I was very placed to work with Carson in a new quote and he was very helpful in everything ask for him."
We responded:
"David, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "