State Farm® Insurance Agent Robert McDougall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Don Bigger
May 25, 2026
5
out of
5
rating by Don Bigger
"Thanks Carson for all the help with the different insurance work."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
Keia Stewart
May 21, 2026
5
out of
5
rating by Keia Stewart
"Logan was a great help! Very knowledgeable and helpful!"
We responded:
"Keia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Light SkinSenpi
May 21, 2026
5
out of
5
rating by Light SkinSenpi
"Tyler was amazing and very patient w/me being able to work around my busy schedule. But we finally got my renters insurance going and active. And I will be coming back to Tyler in the next week to put together my family Life Insurance. Please keep up the good work Tyler. Jessica Tibbs-Pearson"
We responded:
"Thank you for the amazing review, Light! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Vern Clements
May 21, 2026
5
out of
5
rating by Vern Clements
"Logan it was an. Absolute pleasure you. Literally set. The. Standard. For customer service and. I. Can’t. Thank. You. Enough 5. Stars. Just. Isn’t enough. Thank. You!!!!"
We responded:
"Vern, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
Anathema
May 19, 2026
5
out of
5
rating by Anathema
"I just dumped Progressive and switched to State Farm all because of the professionalism of Tyler at this State Farm office. He was awesome to deal with, got me locked in at some amazing rates, and actually interacted with me as a human, not just a corporate parrot chirping through a quota. If you're looking for a great deal and any kind of auto insurance (or renters, life, etc.), then I highly recommend giving them a call and asking for Tyler! You will NOT be disappointed, and your wallet will thank you later."
We responded:
"Anathema, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Robert McDougall’s Team is just a call or email away!"
David Sheehan
May 19, 2026
5
out of
5
rating by David Sheehan
"Sales rep Bruno was very transparent and informative. Made things very easy on my end and overall quick and easy!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Mateo Rodriguez
May 15, 2026
5
out of
5
rating by Mateo Rodriguez
"Anthony helped me out tremendously, getting me a cheaper quote than what I got online and helped me set it up in a matter of hours"
We responded:
"Thank you so much for the 5-star rating, Mateo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Kailyn Cunningham
May 14, 2026
5
out of
5
rating by Kailyn Cunningham
"Excellent service from start to finish! The team was professional, responsive, and truly took the time to explain everything clearly. They made the entire insurance process easy and stress-free. Any questions I had were answered quickly, and I always felt valued as a customer. Highly recommend this company to anyone looking for reliable coverage and outstanding customer service!"
We responded:
"Kailyn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
Raymond
May 12, 2026
5
out of
5
rating by Raymond
"Tommy is professional and proficient. Always a pleasure."
We responded:
"Raymond, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
Richard Gilliam
May 12, 2026
5
out of
5
rating by Richard Gilliam
"Excellent customer care and a well experienced agent that took care of my needs today. 5-5 stars for Tyler K Sincerely Richard Gilliam"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
Puav Pheej Moua
May 11, 2026
5
out of
5
rating by Puav Pheej Moua
"Outstanding customer service from start to finish. Thank you"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
Michelle Lees
May 8, 2026
5
out of
5
rating by Michelle Lees
"Tyler was amazing he did everything efficiently and made it so easy."
We responded:
"Thank you for the 5-star review, Michelle! Here on State Farm Agent Robert McDougall’s Team, we are proud to serve our community and appreciate your recognition. "
Jackie Hennig
May 7, 2026
5
out of
5
rating by Jackie Hennig
"Very nice! Got things done quickly!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Robert McDougall’s Team. "
Brandon Porter
May 6, 2026
5
out of
5
rating by Brandon Porter
"Tommy made getting insurance easy. Good guy to work with."
We responded:
"Thank you for the fantastic review, Brandon! We are always here to help with your insurance needs here in Grand Rapids . "
Carrie Rothley
May 6, 2026
5
out of
5
rating by Carrie Rothley
"Very courteous and helpful. Megan was able to setup an appointment for my car windshield replacement quickly. She was efficient and a pleasure to speak with."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
Chris Kwon
May 5, 2026
1
out of
5
rating by Chris Kwon
"Sergio was great I thought until there were additional policies added onto the account that had no use for me. He starts with an absolutely low quote which caught my attention and from there doubled. Whether or not he was trying to "save me money" by adding other services (additional expenses), I felt entirely misled from this experience. i.e. Why on earth would I want renters insurance when I don't even rent a property? *** Side note *** I went directly to Liberty Mutual after and they gave me a cheaper rate without all the additional hassle."
We responded:
"Thank you so much for the 5-stars, Chris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Robert McDougall’s Team anytime."
Julia Ross
May 5, 2026
5
out of
5
rating by Julia Ross
"I’m writing a five-star review for Tyler. He was incredibly patient, helpful, and kind. I highly recommend him to anyone in need of his services."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
Barry Baker
May 4, 2026
5
out of
5
rating by Barry Baker
"Logan was very helpful and explained everything. He was also very punctual and quickly got me signed up."
We responded:
"Thank you so much for the 5-stars, Barry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
PAUL V. COOK
May 1, 2026
5
out of
5
rating by PAUL V. COOK
"Very polite quick with a quote got me a great deal"
We responded:
"PAUL, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
Shadena Shipman
May 1, 2026
5
out of
5
rating by Shadena Shipman
"Tyler was awesome!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Rolen Pihl
May 1, 2026
5
out of
5
rating by Rolen Pihl
"I've heard good things about state farm from a few friends. Worked with Tommy from this office. He was great, personable and easy to work with. I got quotes from a few companies and theirs was the best. Highly recommend giving this office a call if your looking for insuarance."
We responded:
"Rolen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
Joshua Griffin
April 30, 2026
5
out of
5
rating by Joshua Griffin
"Tommy has been very helpful!"
We responded:
"Thanks so much for the STARS, Josh!! -Robert McDougall State Farm"
Melissa Swanson
April 30, 2026
5
out of
5
rating by Melissa Swanson
"Tommy was extremely helpful and kind."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
Brendan Sullivan
April 29, 2026
5
out of
5
rating by Brendan Sullivan
"Tyler was extremely helpful when my wife and I wanted to add a policy onto our existing insurance portfolio with State Farm. He made the communications easy and clear, and was very efficient in getting the job done."
We responded:
"Thank you for the fantastic review, Brendan! We are always here to help with your insurance needs here in Grand Rapids . "
Cody picciandra
April 28, 2026
5
out of
5
rating by Cody picciandra
"Mark did a wonderful job making sure I was taking care of and got exactly what I needed"
We responded:
"Thank you so much for the 5-star rating, Cody! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "