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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Collin Tone

Collin Tone

August 20, 2025

5  out of  5
rating by Collin Tone
"We got everything figured out"
We responded:
"So glad we got everything figured out Collin! We appreciate you being our customer! -Robert McDougall State Farm"
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Clang

August 20, 2025

5  out of  5
rating by Clang
"Tommy killed it !! Every detail was covered patiently and throughly ! Saved me $$ Great Service , I will definitely be passing on his name and State Farm Daniel Stebbins"
We responded:
"Oh wow Dan! Thank you so much for sharing your experience! We really appreciate having you with us and referrals! - Robert McDougall State Farm"
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Carol Romaniak

August 19, 2025

5  out of  5
rating by Carol Romaniak
"Tommy, the agent we worked with, was very professional and prompt assisting in adding a new vehicle to our policy."
We responded:
"Thank you Carol! We appreciate this review so much! Taking great care of our customers is our first priority! -Robert McDougall State Farm"
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Laurie Ferguson

August 15, 2025

5  out of  5
rating by Laurie Ferguson
"Tommy was very helpful and personable! He was quick on getting everything set up with a friendly attitude!"
We responded:
"Thank you Laurie! I will share your kind feedback with Tommy! We really appreciate you taking the time to share this! -Robert McDougall State Farm"
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Cindy Edwards

August 11, 2025

5  out of  5
rating by Cindy Edwards
"I always have a wonderful experience. The ate very helpful."
We responded:
"Thank you SO much Cindy! We love having you as our customer! -Robert McDougall State Farm"
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Taylor Cowdin

August 11, 2025

5  out of  5
rating by Taylor Cowdin
"Kailey D was amazing to work with. Her response time was so quick and she helped myself & my family find affordable car insurance! If you’re in need of knowledgeable help, this is the place to go! Thank you again Kailey!"
We responded:
"Thank you so much for the kind words Taylor! We love providing affordable car insurance to everyone who calls! -Robert McDougall State Farm"
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Amanda Knapp

August 8, 2025

5  out of  5
rating by Amanda Knapp
"Always so helpful"
We responded:
"We love to help! Thanks so much for the kind words Amanda! -Robert McDougall State Farm"
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Kanden Dean

August 7, 2025

5  out of  5
rating by Kanden Dean
"Customer service is always a 10/10"
We responded:
"Thank you Kanden! We love 10/10! We also love having you as our customer! -Robert McDougall State Farm"
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Stephanie McCown

August 5, 2025

5  out of  5
rating by Stephanie McCown
"Excellent customer service, friendly and helpful."
We responded:
"Thank you so much for the kind words Stephanie, we really do try to find what is best for our customers. We appreciate you! -Robert McDougall State Farm"
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Ronan Pleass

August 1, 2025

5  out of  5
rating by Ronan Pleass
"Great pricing for insurance!"
We responded:
"Thank you Ronan! We love how great our pricing is for our customers! We appreciate you sharing! -Robert McDougall State Farm"
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Danielle Groot

August 1, 2025

5  out of  5
rating by Danielle Groot
"They work with u they are a great team"
We responded:
"Thank you so much Danielle! We love having your auto insurance and renters insurance with our agency! We appreciate your kind words! -Robert McDougall State Farm"
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Kels

July 29, 2025

5  out of  5
rating by Kels
"Everyone that works here is so so nice and extremely helpful!!!"
We responded:
"Wow Kels! Thank you so much! We love helping in every way possible! -Robert McDougall State Farm"
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Barbara Menkel

July 23, 2025

5  out of  5
rating by Barbara Menkel
"I spoke with Tommy from Grand Rapids Michigan, he was kind, patient, and helpful. We had some technical issues and we managed just fine."
We responded:
"Thank you, Barbara! Sorry about the tech issues, but so glad it worked out! We appreciate your kind words! -Robert McDougall State Farm"
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Joe Madden

July 22, 2025

5  out of  5
rating by Joe Madden
"Great customer service and fantastic help with all my insurance needs. They are fast and friendly to help with anything you need"
We responded:
"Thank you Joe! Your kind words just made the teams day! We love having you as our customer! -Robert McDougall State Farm"
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Nikki Graham

July 22, 2025

5  out of  5
rating by Nikki Graham
"Tommy was great to work with."
We responded:
"Thank you Nikki! We really appreciate your kind words and I’ll will share your feedback with Tommy! -Robert McDougall State Farm"
Profile photo of Joseph Rademacher

Joseph Rademacher

July 21, 2025

5  out of  5
rating by Joseph Rademacher
"Quick and easy, very friendly"
We responded:
"Thank you so much Joseph! We sure appreciate all the stars and feedback! -Robert McDougall State Farm"
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Kerri Michels

July 21, 2025

5  out of  5
rating by Kerri Michels
"Everyone in this office is always so helpful and friendly!"
We responded:
"Thank you so much Kerri! We love having you insured with us! -Robert McDougall State Farm"
Profile photo of Tom Grothause

Tom Grothause

July 16, 2025

5  out of  5
rating by Tom Grothause
"Tommy Greer is a fantastic agent. Very proactive in setting up my policies and ensuring I have correct coverage. Couldn’t be more pleased."
We responded:
"Oh wow Tom! Thank you so much for sharing this, I’ll share with Tommy! We love providing the best coverage for everyone! -Robert McDougall State Farm"
Profile photo of Angela Saul

Angela Saul

July 14, 2025

5  out of  5
rating by Angela Saul
"If you want an insurance agent that always has your best interest in mind and goes the extra mile Robert Mcdougall is the agent to go to. I have been with this office for probably 10 years. They know me by name when I call in. They always go out of their way to check what will be best for me, And I save saved money, switching to them and I’ve actually had friends Them and they’ve saved money also. State Farm in general is a very reputable company and the people at Robert Mcdougall care Interest in about their customers and always put the customer first. If you’re looking for a company that is going to put your best interest in mind look no further, Robert Mcdougall State Farm is The best agency around."
We responded:
"Oh wow Angela!! Thank you so much for your very kind words, we love helping our customers as best we can and helping navigate what can be a complicated insurance world! We feel blessed to have you as our customer -Robert McDougall State Farm"
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Scott McComb

July 11, 2025

5  out of  5
rating by Scott McComb
"Sydney is a life saver she took the time to hear my story and give me the service that best fit my situation would recommend to anyone."
We responded:
"Thank you Scott! I’ll share your kind feedback with Sydney! We love having you insured with our agency! -Robert McDougall State Farm"
Profile photo of Jasmine Hudson

Jasmine Hudson

July 11, 2025

5  out of  5
rating by Jasmine Hudson
"I had assistance today in between just a 15 minute work break to add an additional vehicle to my current policy. I was contacted promptly at 11a, which was the time agreed upon. Assistance was thorough, quick and efficient. I truly love being a member of State Farm and I'm so happy I switched to them from a previous provider. Everytime I have business to take care of with them it's always a great experience. Thank you to all that you guys do! Very pleased customer here!"
We responded:
"Wow Jasmine! You made our teams day! Thank you so much for taking the time to share this! -Robert McDougall State Farm"
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Mary Jo Preston

July 11, 2025

5  out of  5
rating by Mary Jo Preston
"Anthony was extremely polite and very kind! Very helpful!"
We responded:
"Thank you Mary Jo! We really appreciate you sharing your kind words! We love having you insured at our agency! -Robert McDougall State Farm"
Profile photo of Robert Hensley

Robert Hensley

July 7, 2025

5  out of  5
rating by Robert Hensley
"They are very courteous and understanding they help you with your problems"
We responded:
"Thank you so much for sharing your experience with our team Robert! We value you as our customer! - Robert McDougall State Farm"
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Amanda Acosta

July 3, 2025

5  out of  5
rating by Amanda Acosta
"Staff is very helpful, especially Megan. She promptly provided me with the insurance quotes I had requested. Made the whole insurance process go smoothly. The whole office as a vibe was very friendly. Definitely recommend for all insurance needs."
We responded:
"Thank you SO much Amanda! You made our entire teams day! We love having you as our customer! -Robert McDougall State Farm"
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big Jon

July 2, 2025

5  out of  5
rating by big Jon
"Workers are very helpful and the worker Emily did a great job helping me and was very respectful and nice"
We responded:
"Thank you so much for the kind words! We love helping in anyway we can! -Robert McDougall State Farm"