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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Suttle

Teresa Suttle

July 6, 2026

5  out of  5
rating by Teresa Suttle
"I love the friendliness and service"
We responded:
"Teresa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
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Jamie Lomashewich

July 6, 2026

5  out of  5
rating by Jamie Lomashewich
"Logan is great, so helpful and quick getting insurance added. I'm really glad I'm with state farm 😃"
We responded:
"Jamie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Janette White

July 3, 2026

5  out of  5
rating by Janette White
"Robert has been very helpful in any and all of my questions and or concerns."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Princess

July 2, 2026

5  out of  5
rating by Princess
"Brent is amazing! He helped me with everything I needed."
We responded:
"Thanks so much for the amazing review, Princess! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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SLS Capital

July 1, 2026

5  out of  5
rating by SLS Capital
"Great Experience with Tyler!"
We responded:
"SLS, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Lindsay Nedow

June 30, 2026

5  out of  5
rating by Lindsay Nedow
"Tyler was very helpful finding me the best rate for my car insurance.I will definitely recommend State Farm to my friends and family.
Thank you Tyler."
We responded:
"Thanks so much for the fantastic rating, Lindsay! We are so glad you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tim Purcey

June 30, 2026

5  out of  5
rating by Tim Purcey
"Following up on a policy renewal question. Always polite and informed, a pleasure to talk with professional people even if its not the answer you want. 😆"
We responded:
"Tim, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
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Matt Gabriel

June 29, 2026

5  out of  5
rating by Matt Gabriel
"Very knowledgeable and easy to work with. Would definitely recommend Robert and his staff."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
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James Arnold

June 29, 2026

5  out of  5
rating by James Arnold
"Great team and very responsive and helpful"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Gabrielle Brinkley

Gabrielle Brinkley

June 26, 2026

5  out of  5
rating by Gabrielle Brinkley
"Tyler was very helpful! He answered all of our questions and he helped us get the best discount for what we needed. We are so grateful to have connected with him. We feel very comfortable with our decision to be a part of the State Farm family."
We responded:
"Thank you for the amazing review, Gabrielle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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YaYa M

June 25, 2026

5  out of  5
rating by YaYa M
"Logan was amazing!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Robert McDougall’s Team. "
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Jeff Ligan

June 24, 2026

5  out of  5
rating by Jeff Ligan
"Great follow through on quotes and explanations of coverage. A pleasure to deal with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
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Delilah Nestor

June 22, 2026

5  out of  5
rating by Delilah Nestor
"Excellent, friendly service and very professional. Was able to resolve my issue in a timely manner without any problems!! He was very patient and understanding with my situation! Thank you Logan!!!"
We responded:
"Thank you for taking the time to leave such a great review, Delilah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Miguel de Andrés Recarte

Miguel de Andrés Recarte

June 19, 2026

5  out of  5
rating by Miguel de Andrés Recarte
"Great service from Sergio!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert McDougall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Allison White

June 19, 2026

5  out of  5
rating by Allison White
"Tyler was very helpful and gave me great coverage for a great price!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grand Rapids to know that you had such a wonderful experience with us here on State Farm Agent Robert McDougall’s Team."
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Sharmara Bradley

June 19, 2026

5  out of  5
rating by Sharmara Bradley
"Rep was awesome, kind, knowledgeable and attentive not to mention quick. I totally give them 5 stars!"
We responded:
"Wow thank you Sharmara for all the stars! We really appreciate you sharing! -Robert McDougall State Farm"
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Timothy Boyd

June 18, 2026

5  out of  5
rating by Timothy Boyd
"Get him a rise!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert McDougall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kimberley McKenzie

June 10, 2026

5  out of  5
rating by Kimberley McKenzie
"Tommy gave awesome customer service, he was very prompt, and patient with waiting until my end of business was taken care of he deserves beyond 5 star service. Thanks again Tommy. Blessings"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
Profile photo of James Hurst

James Hurst

June 10, 2026

5  out of  5
rating by James Hurst
"Logan was amazing to work with! He was very polite and extremely helpful in getting me set up with State Farm.
A++ service for sure. Thank you Logan!!"
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mike Elmore

June 5, 2026

5  out of  5
rating by Mike Elmore
"Logen was great"
We responded:
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Maurice Clark

June 5, 2026

5  out of  5
rating by Maurice Clark
"Your service was great I received the help I needed with no hassle thank you"
We responded:
"Maurice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Jacob Yonker

June 5, 2026

5  out of  5
rating by Jacob Yonker
"Statefarm Tommy got me what I needed, when I needed it."
We responded:
"Wow, thank you for the 5-star review, Jacob! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Shari Espinoza

June 2, 2026

5  out of  5
rating by Shari Espinoza
"Anthony was such a great help with my coworker and I trying to get her policy signed"
We responded:
"Wow, thank you for the 5-star review, Shari! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Shaeyellaaa

June 2, 2026

5  out of  5
rating by Shaeyellaaa
"Absolutely great! I was very frustrated with other insurance companies I contacted. Robert made this so easy and smooth, I would recommend him anytime! Thanks again for the smooth transition to State Farm!!!"
We responded:
"Shaeyellaaa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
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Nathan Ribbens

May 30, 2026

5  out of  5
rating by Nathan Ribbens
"Was very nice and helped me save a lot per month and got me full coverage for a good price!"
We responded:
"Nathan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"