State Farm® Insurance Agent Robert McDougall
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tisha Lee
September 8, 2025
"Great customer service fast and efficient"
"We very much appreciate you taking the time to share this Tisha! We love that you chose our agency for your insurance! -Robert McDougall State Farm"
matt ayling
September 8, 2025
"Never disappointed when I need to call in, the Ladies are always nice to speak with! Always great service! Thanks again..."
"Wow Matt! Thank you for the kind words! We love when you call in! -Robert McDougall State Farm"
Renee Linscott
September 4, 2025
"Awesome Customer Service"
"Oh thank you so much Renee! We love having the Linscott family insured with us! - Robert McDougall State Farm"
Jay Premier
September 3, 2025
"Very professional"
"Thank you for all the stars Jay! We appreciate you taking the time to share! -Robert McDougall State Farm"
John Skowronski
September 2, 2025
"I called with a question regarding one of my accounts. Megan handled it quickly and decisively. I'm happy with the effort and effectiveness."
"Thank you John! We very much appreciate you taking the time to share your experience with the team! -Robert McDougall State Farm"
Shadowy Insider
September 1, 2025
"Oh my goodness, where to begin... By far the worst experience ever. Talk about high prices? Have a claim? Don't expect to get anywhere with this guy! Edit: this fruit said he spoke to me over 20 times.... Not the case! Must happen more frequently than I had anticipated."
"Oh my goodness, I’m so sorry to see you feel this way. When walking through your claim and talking with you over 20 different times I do feel we tried to help as best we could. Claims decisions are made outside of an agency, that’s why we reach out so frequently to try and help as best we can. I sincerely apologize the experience wasn’t better for you. -Robert McDougall State Farm"
Michele Edgarton
August 31, 2025
"Great place awesome staff, awesome pricing as well."
"We really appreciate your amazing comments, Michelle! The whole team tries there best to help and we love it pricing too! -Robert McDougall State Farm"
Faith King
August 27, 2025
"Very helpful always quick to answer and help me out. Have been a customer for a few years and I am very happy with them."
"So wonderful to have you as a customer!!! Thank you so much for taking time to tell the world we really do care about our customers! We appreciate you! 😍 - Robert McDougall State Farm"
Jessica Donat
August 26, 2025
"Wonderful costumer service, I spoke with Megan and she was professional and polite! Thanks again state farm for the cheap insurance"
"Thank you Jessica! We love how “cheap” our rates are! We really appreciate your kind words! -Robert McDougall State Farm"
Ben Harlett
August 25, 2025
"Robert's employee's have alway been a absolute pleasure to work with whether its adding a policy or just answering questions about coverage. Every time i have to call them i get a human who is happy to help."
"Wow Ben! Thank you so much for your kind words! You made our whole teams day! We appreciate you! -Robert McDougall State Farm"
Collin Tone
August 20, 2025
"We got everything figured out"
"So glad we got everything figured out Collin! We appreciate you being our customer! -Robert McDougall State Farm"
Clang
August 20, 2025
"Tommy killed it !! Every detail was covered patiently and throughly ! Saved me $$ Great Service , I will definitely be passing on his name and State Farm Daniel Stebbins"
"Oh wow Dan! Thank you so much for sharing your experience! We really appreciate having you with us and referrals! - Robert McDougall State Farm"
Carol Romaniak
August 19, 2025
"Tommy, the agent we worked with, was very professional and prompt assisting in adding a new vehicle to our policy."
"Thank you Carol! We appreciate this review so much! Taking great care of our customers is our first priority! -Robert McDougall State Farm"
Laurie Ferguson
August 15, 2025
"Tommy was very helpful and personable! He was quick on getting everything set up with a friendly attitude!"
"Thank you Laurie! I will share your kind feedback with Tommy! We really appreciate you taking the time to share this! -Robert McDougall State Farm"
Cindy Edwards
August 11, 2025
"I always have a wonderful experience. The ate very helpful."
"Thank you SO much Cindy! We love having you as our customer! -Robert McDougall State Farm"
Taylor Cowdin
August 11, 2025
"Kailey D was amazing to work with. Her response time was so quick and she helped myself & my family find affordable car insurance! If you’re in need of knowledgeable help, this is the place to go! Thank you again Kailey!"
"Thank you so much for the kind words Taylor! We love providing affordable car insurance to everyone who calls! -Robert McDougall State Farm"
Amanda Knapp
August 8, 2025
"Always so helpful"
"We love to help! Thanks so much for the kind words Amanda! -Robert McDougall State Farm"
Kanden Dean
August 7, 2025
"Customer service is always a 10/10"
"Thank you Kanden! We love 10/10! We also love having you as our customer! -Robert McDougall State Farm"
Stephanie McCown
August 5, 2025
"Excellent customer service, friendly and helpful."
"Thank you so much for the kind words Stephanie, we really do try to find what is best for our customers. We appreciate you! -Robert McDougall State Farm"
Ronan Pleass
August 1, 2025
"Great pricing for insurance!"
"Thank you Ronan! We love how great our pricing is for our customers! We appreciate you sharing! -Robert McDougall State Farm"
Danielle Groot
August 1, 2025
"They work with u they are a great team"
"Thank you so much Danielle! We love having your auto insurance and renters insurance with our agency! We appreciate your kind words! -Robert McDougall State Farm"
Kels
July 29, 2025
"Everyone that works here is so so nice and extremely helpful!!!"
"Wow Kels! Thank you so much! We love helping in every way possible! -Robert McDougall State Farm"
Barbara Menkel
July 23, 2025
"I spoke with Tommy from Grand Rapids Michigan, he was kind, patient, and helpful. We had some technical issues and we managed just fine."
"Thank you, Barbara! Sorry about the tech issues, but so glad it worked out! We appreciate your kind words! -Robert McDougall State Farm"
Joe Madden
July 22, 2025
"Great customer service and fantastic help with all my insurance needs. They are fast and friendly to help with anything you need"
"Thank you Joe! Your kind words just made the teams day! We love having you as our customer! -Robert McDougall State Farm"
Nikki Graham
July 22, 2025
"Tommy was great to work with."
"Thank you Nikki! We really appreciate your kind words and I’ll will share your feedback with Tommy! -Robert McDougall State Farm"