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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison Rudolph

August 18, 2026

5  out of  5
rating by Madison Rudolph
"Tommy was a great help with my policy! Super easy to talk to and made the process as enjoyable as singing up for insurance can be! :)"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gina Bommarito

August 17, 2026

4  out of  5
rating by Gina Bommarito
"Brent was great helping us get signed up and going over our options. He helped save us money which is always a plus!"
We responded:
"Gina, thank you for the 4-star review! Your feedback helps us continue improving and providing the best possible insurance experience. "
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Richard

August 13, 2026

5  out of  5
rating by Richard
"These help me with no problem every time"
We responded:
"Hi Richard, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Robert McDougall"
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theguy brah

August 12, 2026

5  out of  5
rating by theguy brah
"Logan and Rob are very knowledgeable and helpful with choosing insurance policies, would highly recommend."
We responded:
"We really appreciate all the stars! Thank you so much! -Robert McDougall State Farm"
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Watermelon Glizzy

August 12, 2026

5  out of  5
rating by Watermelon Glizzy
"Logan was awesome super helpful quick a got me a way lower rate with better extras that will help if ever needed"
We responded:
"Watermelon, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dorothy Krisel

August 12, 2026

5  out of  5
rating by Dorothy Krisel
"My insurance agent Carson was great! He was patient, thorough and his prices were definitely worth the switching of Insurance companies."
We responded:
"Dorothy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Danny Blancher

August 11, 2026

5  out of  5
rating by Danny Blancher
"Logan was extremely helpful on what the plans covered."
We responded:
"Thank you for all the stars Danny! We really appreciate you sharing! -Robert McDougall State Farm"
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Minh Le

August 8, 2026

5  out of  5
rating by Minh Le
"Got the quote online and completed it very fast with logan help. It is perfect. Thanks."
We responded:
"Minh, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Cheyenne Golden

August 7, 2026

5  out of  5
rating by Cheyenne Golden
"Amazing customer service!"
We responded:
"Thank you so much for the 5 stars, Cheyenne! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Nassoma Wilson

August 6, 2026

5  out of  5
rating by Nassoma Wilson
"Tyler is an amazing insurance consultant! He was very thorough & pleasant to do business with. I highly recommend that you reach out to Tyler for your insurance needs!"
We responded:
"Thank you so much for the 5 stars, Nassoma! We truly appreciate your feedback and are always happy to help whenever you need us. "
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DeAnna Welch

August 5, 2026

5  out of  5
rating by DeAnna Welch
"This was my first time getting car insurance, so I was pretty worried I wasn't going to understand anything, but Tommy really helped me out! I'd definitely recommend going with State farm!"
We responded:
"Thanks so much for the fantastic rating, DeAnna! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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David Simerick

August 5, 2026

5  out of  5
rating by David Simerick
"Yes, just a note. I wouldn’t like to let you know just how pleased I am working with Carlson to create a new car insurance policy And renters insurance policy for me he did a great job was super polite and saved me 100 bucks a month Which is a big deal thank you very much for your time into!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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michelle haley

August 5, 2026

5  out of  5
rating by michelle haley
"Carson but he deserve more stars than 5 he was great"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
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Sid

August 3, 2026

5  out of  5
rating by Sid
"Everything was handled quickly and efficiently"
We responded:
"Hi Sid, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Robert McDougall’s team.  Please reach out to us if any questions come up!  - Robert McDougall’s Insurance Team "
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Kelsey Gancarz

August 3, 2026

5  out of  5
rating by Kelsey Gancarz
"Logan was great! Very helpful!"
We responded:
"Thank you so much for the 5-star rating, Kelsey! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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alan scruggs

August 3, 2026

5  out of  5
rating by alan scruggs
"Tommy was quick and amazing to get me set up with the best policy possible!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "
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Pamela Langston

July 31, 2026

5  out of  5
rating by Pamela Langston
"Excellent agent, I was impressed with how quickly Logan helped me. Great deal on insurance also"
We responded:
"Pamela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Ally Singletary

July 31, 2026

5  out of  5
rating by Ally Singletary
"Very helpful"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Laura Vandyke (Buttercup)

July 30, 2026

4  out of  5
rating by Laura Vandyke (Buttercup)
"Anthony is really good State agent he help me really a lot thank you so much"
We responded:
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
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Yacob office

July 29, 2026

5  out of  5
rating by Yacob office
"I got my insurance policy for my home and 2 cars . Anthony helped me to chose the right coverage. He took the time and explained everything and answered all my questions. And the rates were very good and better than all the quotes I received from other companies."
We responded:
"Wow, thank you for the 5-star review, Yacob! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Chris Nickerson

July 29, 2026

5  out of  5
rating by Chris Nickerson
"Logan is one hell of an agent I will definitely be recommending him to my friends and family and I'll be back to talk about getting my llc insurance"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Aaliyah Bankhead

July 29, 2026

5  out of  5
rating by Aaliyah Bankhead
"Very accommodating, awesome customer service !"
We responded:
"Aaliyah, thank you for the amazing review! Our Grand Rapids insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Robert McDougall, your State Farm Agent "
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Mena Dix

July 29, 2026

5  out of  5
rating by Mena Dix
"A pleasure to talk to helped me
get my situation solved thanks Tyler 😊"
We responded:
"Thank you so much for the 5 stars, Mena! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of B

B

July 29, 2026

5  out of  5
rating by B
"Worked with Logan to switch insurance and get my insane previous payment with a different insurance company down to a significantly lower payment with more coverage! Highly recommend speaking with Logan he was down to earth and extremely thorough in his explanation of things. Didn’t feel like I was communicating with a robot reading a script over and over. Thanks again!"
We responded:
"Hi B, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Selena Johnson

July 28, 2026

5  out of  5
rating by Selena Johnson
"Really well respectful help get everything done that we needed done"