Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of YaYa M

YaYa M

June 25, 2026

5  out of  5
rating by YaYa M
"Logan was amazing!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Robert McDougall’s Team. "
Profile photo of Jeff Ligan

Jeff Ligan

June 24, 2026

5  out of  5
rating by Jeff Ligan
"Great follow through on quotes and explanations of coverage. A pleasure to deal with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
Profile photo of Delilah Nestor

Delilah Nestor

June 22, 2026

5  out of  5
rating by Delilah Nestor
"Excellent, friendly service and very professional. Was able to resolve my issue in a timely manner without any problems!! He was very patient and understanding with my situation! Thank you Logan!!!"
We responded:
"Thank you for taking the time to leave such a great review, Delilah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Miguel de Andrés Recarte

Miguel de Andrés Recarte

June 19, 2026

5  out of  5
rating by Miguel de Andrés Recarte
"Great service from Sergio!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert McDougall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Allison White

Allison White

June 19, 2026

5  out of  5
rating by Allison White
"Tyler was very helpful and gave me great coverage for a great price!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grand Rapids to know that you had such a wonderful experience with us here on State Farm Agent Robert McDougall’s Team."
Profile photo of Sharmara Bradley

Sharmara Bradley

June 19, 2026

5  out of  5
rating by Sharmara Bradley
"Rep was awesome, kind, knowledgeable and attentive not to mention quick. I totally give them 5 stars!"
We responded:
"Wow thank you Sharmara for all the stars! We really appreciate you sharing! -Robert McDougall State Farm"
Profile photo of Timothy Boyd

Timothy Boyd

June 18, 2026

5  out of  5
rating by Timothy Boyd
"Get him a rise!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Robert McDougall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Kimberley McKenzie

Kimberley McKenzie

June 10, 2026

5  out of  5
rating by Kimberley McKenzie
"Tommy gave awesome customer service, he was very prompt, and patient with waiting until my end of business was taken care of he deserves beyond 5 star service. Thanks again Tommy. Blessings"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
Profile photo of James Hurst

James Hurst

June 10, 2026

5  out of  5
rating by James Hurst
"Logan was amazing to work with! He was very polite and extremely helpful in getting me set up with State Farm.
A++ service for sure. Thank you Logan!!"
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Mike Elmore

Mike Elmore

June 5, 2026

5  out of  5
rating by Mike Elmore
"Logen was great"
We responded:
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Maurice Clark

Maurice Clark

June 5, 2026

5  out of  5
rating by Maurice Clark
"Your service was great I received the help I needed with no hassle thank you"
We responded:
"Maurice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
Profile photo of Jacob Yonker

Jacob Yonker

June 5, 2026

5  out of  5
rating by Jacob Yonker
"Statefarm Tommy got me what I needed, when I needed it."
We responded:
"Wow, thank you for the 5-star review, Jacob! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Shari Espinoza

Shari Espinoza

June 2, 2026

5  out of  5
rating by Shari Espinoza
"Anthony was such a great help with my coworker and I trying to get her policy signed"
We responded:
"Wow, thank you for the 5-star review, Shari! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Shaeyellaaa

Shaeyellaaa

June 2, 2026

5  out of  5
rating by Shaeyellaaa
"Absolutely great! I was very frustrated with other insurance companies I contacted. Robert made this so easy and smooth, I would recommend him anytime! Thanks again for the smooth transition to State Farm!!!"
We responded:
"Shaeyellaaa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
Profile photo of Nathan Ribbens

Nathan Ribbens

May 30, 2026

5  out of  5
rating by Nathan Ribbens
"Was very nice and helped me save a lot per month and got me full coverage for a good price!"
We responded:
"Nathan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Robert McDougall’s Team—we are always here to help!"
Profile photo of Riah Evans

Riah Evans

May 28, 2026

5  out of  5
rating by Riah Evans
"Anthony did amazing helping me get affordable car insurance. He’s dedicated to what he do and I can see that. Amazing service and great affordable insurances."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Lori Tidey

Lori Tidey

May 28, 2026

5  out of  5
rating by Lori Tidey
"Tommy was so helpful! Very prompt in responding, friendly and knowledgeable. A+ customer service!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grand Rapids to know that you had such a wonderful experience with us here on State Farm Agent Robert McDougall’s Team."
Profile photo of Rachel Kane

Rachel Kane

May 27, 2026

5  out of  5
rating by Rachel Kane
"Tyler was efficient, accommodating, personable, and professional. He worked with me thru the whole process and made sure I got the best deal possible for my situation"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
Profile photo of Don Bigger

Don Bigger

May 25, 2026

5  out of  5
rating by Don Bigger
"Thanks Carson for all the help with the different insurance work."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "
Profile photo of Keia Stewart

Keia Stewart

May 21, 2026

5  out of  5
rating by Keia Stewart
"Logan was a great help! Very knowledgeable and helpful!"
We responded:
"Keia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Light SkinSenpi

Light SkinSenpi

May 21, 2026

5  out of  5
rating by Light SkinSenpi
"Tyler was amazing and very patient w/me being able to work around my busy schedule. But we finally got my renters insurance going and active. And I will be coming back to Tyler in the next week to put together my family Life Insurance. Please keep up the good work Tyler.

Jessica Tibbs-Pearson"
We responded:
"Thank you for the amazing review, Light! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Vern Clements

Vern Clements

May 21, 2026

5  out of  5
rating by Vern Clements
"Logan it was an. Absolute pleasure you. Literally set. The. Standard. For customer service and. I. Can’t. Thank. You. Enough 5. Stars. Just. Isn’t enough. Thank. You!!!!"
We responded:
"Vern, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert McDougall’s Team here in our Grand Rapids office. "
Profile photo of Anathema

Anathema

May 19, 2026

5  out of  5
rating by Anathema
"I just dumped Progressive and switched to State Farm all because of the professionalism of Tyler at this State Farm office. He was awesome to deal with, got me locked in at some amazing rates, and actually interacted with me as a human, not just a corporate parrot chirping through a quota. If you're looking for a great deal and any kind of auto insurance (or renters, life, etc.), then I highly recommend giving them a call and asking for Tyler! You will NOT be disappointed, and your wallet will thank you later."
We responded:
"Anathema, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Robert McDougall’s Team is just a call or email away!"
Profile photo of David Sheehan

David Sheehan

May 19, 2026

5  out of  5
rating by David Sheehan
"Sales rep Bruno was very transparent and informative. Made things very easy on my end and overall quick and easy!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Mateo Rodriguez

Mateo Rodriguez

May 15, 2026

5  out of  5
rating by Mateo Rodriguez
"Anthony helped me out tremendously, getting me a cheaper quote than what I got online and helped me set it up in a matter of hours"
We responded:
"Thank you so much for the 5-star rating, Mateo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "