State Farm® Insurance Agent Robert McDougall

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What our customers say about us...

Lexi Greenwood

November 3, 2023

5 out of 5

"Tommy was great and helped get me through the whole process quick and pain free!"

Jason Justice

November 2, 2023

5 out of 5

"Robert took care of everything for me. Much appreciated"

Bill Trousdale

October 13, 2023

5 out of 5

"Great experience and very helpful and great to deal with!!"

Aaron Dupras

October 6, 2023

5 out of 5

"On top of saving me $200/m, the process was quick and painless. Kudos to Tommy for his patience dealing with my busy work schedule!"

Kyle L. Bryant

October 2, 2023

1 out of 5

"I wouldn't recommend this agency to anyone. None of the employees take responsibility for there actions. As the consumer, I will take responsibility for not completing a form that was emailed to me, but never recieved a phone call. Then call to explain I need insurance and will be more than happy to have reinstated and pay. Was informed by Bruno that we could do that no problem. He stated on Friday September 29 that he would contact me. No contact on Monday, Oct 2, 2023. Instead I called and asked about reinstating. He then proceeded to say policy couldn't start until 7 days based on a Michigan Law. Again why would I want to still do business. I still offered to do business and pay and Bruno said we have 3 options 1. File through escalation to see if policy can start, 2. File with him now and wait or 3. Just go to another agent. We'll, I took the latter after he suggested that and would not admit that he didn't call. Oh his excuse was he sent me an email. So knowing how busy people are you can't call. Oh wait you can for payment. Anyway, as Bruno made it clear I should use a different agent so I did. Very sad that when I asked to speak to thr actual agent Robert Mcdougall was informed he is out of office for a couple of weeks...I've come to realize this agency is about the money not the customer."

Katlyn Frosland

September 19, 2023

5 out of 5

"So very helpful, fast and reliable! Recommend State Farm all the time now!"

Shannon Buddy

September 14, 2023

5 out of 5

"Great help lowering my rates"

Jackie Hartman

September 13, 2023

5 out of 5

"Very helpful and pleasant and understanding. Willing to help however they can."

venkanna maidam

September 12, 2023

5 out of 5

"Great guys and they are super helpful. Kudos to Kylie for being so patient answering my questions. Super satisfied and I would highly recomend them."

Gabrielle Paulina-Hamill

September 6, 2023

5 out of 5

"I talked to insurance agent Tommy, my experience was a 10/10, and I would definitely recommend him to a friend. Buying insurance really sucks, especially if you're under 25, but Tommy definitely made it less awful. I received awesome rates compared to the other companies I talked to.. he's not Jake from Statefarm but he's pretty good."

Spencer Kerrigan

August 18, 2023

5 out of 5

"I am always treated well at this office! Everyone is always upbeat and make sure to help me and answer my questions. Would highly recommend!"

Todd Heeter

August 18, 2023

5 out of 5

"This is Robert McDougal State Farm's 2nd office location, but don't let that fool you! The team in this building are industry veterans that can help you navigate your insurance needs. From Auto to Home to Life, and even Business and Health insurance. Give them a call today!"

Gerald Oisten

August 4, 2023

5 out of 5

"Has been the best insurance company I've used yet and had the best rates with the best coverage out of any company."

Jennifer Etchison

August 4, 2023

5 out of 5

"Kylie has been a tremendous help any time I have a question. Recently she helped me update my account as I sold my home."

Mark Keith

August 3, 2023

5 out of 5

"Bruno was awesome, explained everything to me, and I appreciated him working with me."

Zech Cowles (Zfyant)

July 29, 2023

5 out of 5

"When I called and Bruno picked up, I almost instantly knew I was truly in good hands. Throughout the process of inquiring multiple quotes, he was diligent and kept everything straight. On top of replying, and was fantastic to talk to; very down-to-earth and welcoming to talk to. I am so confident I made a fantastic choice in choosing Bruno and the Mcdougall agency. Thank you guys for your hard work!"

Chondra Foster

July 28, 2023

5 out of 5

"I wanted to give a big thank you to TOMMY ❤️ He was able to get me more amenities for less money than I was getting and paying with Progressive"

Allen Taylor

July 18, 2023

5 out of 5

"Very helpful and patient. Also very good at explaining things."

Erika Castillo

July 14, 2023

5 out of 5

"Tommy was very knowledgeable and efficient in finding a solution. No complaints or issues with my State Farm Office!"

Senpai Summers

June 28, 2023

5 out of 5

"Kylie was very wonderful to work with and she helped me find the perfect insurance for me 😄"

Jay Anthony

June 23, 2023

5 out of 5

"Love working with them, they make transactions super easy! Hands down best office I’ve had with State Farm yet!"

James Sloan

June 22, 2023

5 out of 5

"Very helpful thank you so much!!!"

Alec Benton

June 16, 2023

5 out of 5

"From walking into the door and being greeted by Caleb, having all my questions answered by Kylie and Tommy all being led by Bruno. I couldn't have had a better experience. 11/10"

Justin Bombul

June 2, 2023

5 out of 5

"Like to give a 5 star review to Tom! His patience, thoroughness, and amazing demeanor led me to make the switch to State Farm! Employees like Tom who offer amazing customer service create life long customers. Thanks again Tom!!!!"

Joelen Rude

May 30, 2023

5 out of 5

"Kylie was so helpful in explaining everything to me!"

What our customers say about us...

Lexi Greenwood

November 3, 2023

5 out of 5

"Tommy was great and helped get me through the whole process quick and pain free!"

Jason Justice

November 2, 2023

5 out of 5

"Robert took care of everything for me. Much appreciated"

Bill Trousdale

October 13, 2023

5 out of 5

"Great experience and very helpful and great to deal with!!"

Aaron Dupras

October 6, 2023

5 out of 5

"On top of saving me $200/m, the process was quick and painless. Kudos to Tommy for his patience dealing with my busy work schedule!"

Kyle L. Bryant

October 2, 2023

1 out of 5

"I wouldn't recommend this agency to anyone. None of the employees take responsibility for there actions. As the consumer, I will take responsibility for not completing a form that was emailed to me, but never recieved a phone call. Then call to explain I need insurance and will be more than happy to have reinstated and pay. Was informed by Bruno that we could do that no problem. He stated on Friday September 29 that he would contact me. No contact on Monday, Oct 2, 2023. Instead I called and asked about reinstating. He then proceeded to say policy couldn't start until 7 days based on a Michigan Law. Again why would I want to still do business. I still offered to do business and pay and Bruno said we have 3 options 1. File through escalation to see if policy can start, 2. File with him now and wait or 3. Just go to another agent. We'll, I took the latter after he suggested that and would not admit that he didn't call. Oh his excuse was he sent me an email. So knowing how busy people are you can't call. Oh wait you can for payment. Anyway, as Bruno made it clear I should use a different agent so I did. Very sad that when I asked to speak to thr actual agent Robert Mcdougall was informed he is out of office for a couple of weeks...I've come to realize this agency is about the money not the customer."

Katlyn Frosland

September 19, 2023

5 out of 5

"So very helpful, fast and reliable! Recommend State Farm all the time now!"

Shannon Buddy

September 14, 2023

5 out of 5

"Great help lowering my rates"

Jackie Hartman

September 13, 2023

5 out of 5

"Very helpful and pleasant and understanding. Willing to help however they can."

venkanna maidam

September 12, 2023

5 out of 5

"Great guys and they are super helpful. Kudos to Kylie for being so patient answering my questions. Super satisfied and I would highly recomend them."

Gabrielle Paulina-Hamill

September 6, 2023

5 out of 5

"I talked to insurance agent Tommy, my experience was a 10/10, and I would definitely recommend him to a friend. Buying insurance really sucks, especially if you're under 25, but Tommy definitely made it less awful. I received awesome rates compared to the other companies I talked to.. he's not Jake from Statefarm but he's pretty good."

Spencer Kerrigan

August 18, 2023

5 out of 5

"I am always treated well at this office! Everyone is always upbeat and make sure to help me and answer my questions. Would highly recommend!"

Todd Heeter

August 18, 2023

5 out of 5

"This is Robert McDougal State Farm's 2nd office location, but don't let that fool you! The team in this building are industry veterans that can help you navigate your insurance needs. From Auto to Home to Life, and even Business and Health insurance. Give them a call today!"

Gerald Oisten

August 4, 2023

5 out of 5

"Has been the best insurance company I've used yet and had the best rates with the best coverage out of any company."

Jennifer Etchison

August 4, 2023

5 out of 5

"Kylie has been a tremendous help any time I have a question. Recently she helped me update my account as I sold my home."

Mark Keith

August 3, 2023

5 out of 5

"Bruno was awesome, explained everything to me, and I appreciated him working with me."

Zech Cowles (Zfyant)

July 29, 2023

5 out of 5

"When I called and Bruno picked up, I almost instantly knew I was truly in good hands. Throughout the process of inquiring multiple quotes, he was diligent and kept everything straight. On top of replying, and was fantastic to talk to; very down-to-earth and welcoming to talk to. I am so confident I made a fantastic choice in choosing Bruno and the Mcdougall agency. Thank you guys for your hard work!"

Chondra Foster

July 28, 2023

5 out of 5

"I wanted to give a big thank you to TOMMY ❤️ He was able to get me more amenities for less money than I was getting and paying with Progressive"

Allen Taylor

July 18, 2023

5 out of 5

"Very helpful and patient. Also very good at explaining things."

Erika Castillo

July 14, 2023

5 out of 5

"Tommy was very knowledgeable and efficient in finding a solution. No complaints or issues with my State Farm Office!"

Senpai Summers

June 28, 2023

5 out of 5

"Kylie was very wonderful to work with and she helped me find the perfect insurance for me 😄"

Jay Anthony

June 23, 2023

5 out of 5

"Love working with them, they make transactions super easy! Hands down best office I’ve had with State Farm yet!"

James Sloan

June 22, 2023

5 out of 5

"Very helpful thank you so much!!!"

Alec Benton

June 16, 2023

5 out of 5

"From walking into the door and being greeted by Caleb, having all my questions answered by Kylie and Tommy all being led by Bruno. I couldn't have had a better experience. 11/10"

Justin Bombul

June 2, 2023

5 out of 5

"Like to give a 5 star review to Tom! His patience, thoroughness, and amazing demeanor led me to make the switch to State Farm! Employees like Tom who offer amazing customer service create life long customers. Thanks again Tom!!!!"

Joelen Rude

May 30, 2023

5 out of 5

"Kylie was so helpful in explaining everything to me!"