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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Spencer Kerrigan

January 17, 2025

5  out of  5
rating by Spencer Kerrigan
"Really great atmosphere and the staff go the extra mile"
We responded:
"Wow Spencer, thanks so much for sharing your experience with our team! -Robert McDougall State Farm"
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Stacy & Marshall Morgan

January 17, 2025

5  out of  5
rating by Stacy & Marshall Morgan
"Great rates!!!"
We responded:
"We are excited about our cheap insurance rates as well Stacy and Marshall! Thanks for sharing! -Robert McDougall State Farm"
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Music.is.Sanity

January 17, 2025

5  out of  5
rating by Music.is.Sanity
"Great office, everyone is so nice"
We responded:
"The time you took to share this means so much to our entire team! Thank you so much! -Robert McDougall State Farm"
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Lizzy Gray

January 17, 2025

5  out of  5
rating by Lizzy Gray
"Great rates and even better staff to work with! Super easy to switch and they made sure I’m properly covered as to what fits my needs! First place to ask about my life insurance! Nothing but good things from both of their offices! Check them out!"
We responded:
"Thank you for sharing your experience Lizzy! We love protecting our customers with Life insurance, it’s so important! -Robert McDougall State Farm "
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Robert Bell

January 17, 2025

5  out of  5
rating by Robert Bell
"Great service, friendly staff!"
We responded:
"Wow Robert we really appreciate your kind words! -Robert McDougall State Farm"
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Joshua Baumann

January 10, 2025

5  out of  5
rating by Joshua Baumann
"The whole team does great work 10/10 company and highly recommend"
We responded:
"Thank you so much for sharing this feedback Joshua! It made our day! -Robert McDougall State Farm"
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Tucker Carlzyn

January 10, 2025

5  out of  5
rating by Tucker Carlzyn
"Awesome agency got me great coverages for a great price"
We responded:
"Wow Tucker, you made our day! We love getting our customers the best coverage for a great price! -Robert McDougall State Farm"
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The Brothers Heeter

January 10, 2025

5  out of  5
rating by The Brothers Heeter
"Awesome team in the Kentwood office! Plus they have a sweet fish tank! Go check them out and Bruno, Caleb, and Tommy will work to find you the best value for your needs."
We responded:
"We love the call out for our fish tank! So many love it! We really appreciate your kind words! -Robert McDougall State Farm"
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Cody Rushton

January 9, 2025

5  out of  5
rating by Cody Rushton
"Was very friendly and helpful! Worked with what we had and found the best insurance I could at the moment"
We responded:
"Thank you so much for the kind words Cody! We really appreciate you taking the time to share! -Robert McDougall State Farm"
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Yolanda Hope West

December 24, 2024

5  out of  5
rating by Yolanda Hope West
"I think the staff are great. Robert and his team do amazing work and have great customer service and support skills."
We responded:
"Thank you so much for writing this review Yolanda, we so value you as our customer! -Robert McDougall State Farm"
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Lonnie Smith II

December 20, 2024

5  out of  5
rating by Lonnie Smith II
"Syd is amazing"
We responded:
"We sure appreciate your kind words, I’ll be sure to share with Syd! -Robert McDougall State Farm"
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Josh DeWitt

December 19, 2024

5  out of  5
rating by Josh DeWitt
"Great staff! And super helpful for all your insurance needs!"
We responded:
"Oh wow Josh, we really appreciate you sharing your experience with our office! -Robert McDougall State Farm"
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Kevin C. DeVault

December 19, 2024

5  out of  5
rating by Kevin C. DeVault
"Great job Tommy! Thank you!"
We responded:
"Thank you so much Kevin for the kind words and five stars! -Robert McDougall State Farm"
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Heidi Winn

December 19, 2024

5  out of  5
rating by Heidi Winn
"Janet did a great job getting me all set for my home insurance, auto and camper insurance! She was even able to save me $800.00 a year I premiums!! Thanks again Janet!!!!"
We responded:
"We can’t thank you enough for sharing this Heidi! I’ll share your kind words with Janet, we love saving people so much money on their insurance needs! -Robert McDougall State Farm"
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Aaron White

December 17, 2024

5  out of  5
rating by Aaron White
"Anna was great to work with in my initial call to State Farm to request a claim. She was very knowledgeable and informative making the process go smoothly."
We responded:
"Thanks so much for taking time to write this review, Aaron! I'll make sure Anna knows she did a great job helping you. We appreciate your business so much! -Robert McDougall State Farm"
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Zxm222

December 13, 2024

5  out of  5
rating by Zxm222
"They are a very knowledgeable team that was more than happy to help me out! I appreciate their willingness to help!"
We responded:
"Your kind words made our day! Thank you k you so much for sharing! -Robert McDougall State Farm"
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Marie

December 13, 2024

5  out of  5
rating by Marie
"Meghan was very patient and understanding"
We responded:
"We really appreciate you sharing these kind words! -Robert McDougall State Farm"
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Marisol Mendez

December 13, 2024

5  out of  5
rating by Marisol Mendez
"Megan helped me through everything and did an amazing job!"
We responded:
"Wow Marisol! Thank you so much for sharing your experience with our team! -Robert McDougall State Farm"
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shirel bird

December 11, 2024

5  out of  5
rating by shirel bird
"Thank You😄"
We responded:
"Oh thank you so much Shirel! We really appreciate you taking the time to share your experience! -Robert McDougall State Farm"
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TOMMY GREER

December 6, 2024

5  out of  5
rating by TOMMY GREER
"Literally the most knowledgeable insurance staff I have ever worked with! I will gladly refer anyone to this office. I never realized how much I didn't know about insurance until Bruno explained everything to me! Wow! Let these people have a chance at taking care of you and your family! !"
We responded:
"Love this, Tommy! Thanks for taking time to share. ~ Robert, at Robert McDougall State Farm"
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Kylie McDougall

December 6, 2024

5  out of  5
rating by Kylie McDougall
"Such a wonderful team of people love this agency!"
We responded:
"We really appreciate your kind words Monica! Welcome to our agency! -Robert McDougall State Farm"
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Sai Krishna Uddagiri

December 3, 2024

5  out of  5
rating by Sai Krishna Uddagiri
"If you’re tryna get a new policy, ask for Hunter. Great guy!"
We responded:
"Thank you so much for taking the time to share your experience Sai! -Robert McDougall State Farm"
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Erika Mileskiewicz

November 25, 2024

5  out of  5
rating by Erika Mileskiewicz
"Very professional and helpful. Not only did he beat my old rate, he did it with more coverage!"
We responded:
"Thank you so much for sharing Erika! We love providing better coverage for less money! -Robert McDougall State Farm"
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Kelsey

November 19, 2024

5  out of  5
rating by Kelsey
"Tommy was excellent at making sure i had appropriate coverage and was fast and very professional and friendly! Definitely recommend"
We responded:
"Thank you so much Kelsey for your kind words, we love helping people with their insurance! -Robert McDougall State Farm"
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Amanda Funk

November 19, 2024

5  out of  5
rating by Amanda Funk
"Always very helpful and amazing at what they do!! Thank you so much."
We responded:
"Thank you so much for the kind words Amanda! We love having you as our customer! -Robert McDougall State Farm"